Question 1

How it Works

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You create a signup form, share the link, and people sign up with no account required. Here is how to build and manage your form step by step.

Question 2

Is This Really Free?

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Yes. Grasshopper Signup is completely free and ad-free, and no account is required to create a form or respond to one. Here is what is included.

Question 3

How to View Your Responses

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Log in to your Dashboard to see every response to your forms in one place. Here is how to find, search, and manage them.

Question 4

Allow Multiple Selections

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Learn how to enable multiple selections so respondents can choose more than one option on your form.

Question 5

How to Share Public Results

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Enable public responses on your form and choose where they appear: a button at the bottom, name pills inline with each option, or both.

Question 6

Using Max Responses and Quantity Selection

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Learn how to set maximum responses per option and enable quantity selection to control signup limits and allow respondents to specify amounts.

Question 7

What happens when my form reaches 30 responses?

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Learn what happens to your form and responses when it exceeds 30 responses for free accounts.

Question 8

Hide Available Response Counts

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Learn how to hide the number of available slots while still enforcing max response limits for each option.

Question 9

How Do Accounts and Sharing Work?

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Understand how form ownership works with creator email addresses and the different ways to share forms for collaboration.

Question 10

Enable Unlimited Responses

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Learn how to enable unlimited responses for your signup options so multiple people can select the same option without limits.

Question 11

How to Close a Form

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Learn how to close a form so it no longer accepts responses, and how to reopen it later if needed.

Question 12

Delete or Edit/Update Responses and Signups

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Learn how form creators and respondents can delete or edit/update responses and signups. Edit someone's signup, change or remove individual selections, or delete an entire submission.

Question 13

Duplicate/Copy a Form

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Learn how to duplicate any form from your dashboard, including templates and shared forms.

Question 14

Manage or Remove a Sign Up (for Respondents)

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Learn how form respondents can manage their submitted responses from the Thank You page.

Question 15

How to Customize Branding and Themes

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Learn how to manage your brand colors, logos, and create custom themes that can be applied to your forms.

Question 16

How to Use Form Themes

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Learn how to customize your form's appearance by selecting from available themes for a personalized or seasonal look.

Question 17

How to Manage Form Notification Settings

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Learn how to disable form creator email notifications or enable notifications for form collaborators when responses are submitted.

Question 18

Add CC Notifications for Response Confirmations

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Learn how to add email addresses to receive CC notifications for form response confirmations without giving them collaborator access.

Question 19

Creating Forms in Non-English Languages

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Learn how to customize labels and create forms in languages other than English using our flexible customization options.

Question 20

How to Search Responses

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Learn how to search for responses by email across all your forms using the Search Responses function in your Dashboard.

Question 21

How to Use Incognito and Strict Privacy Modes

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Learn how to protect respondent privacy using Incognito Mode (hides names/emails from creator) or Strict Privacy Mode (disables collection entirely).

Question 22

Add Options with AI

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Learn how to use AI to add additional options to your existing forms by describing what you want to add.

Question 23

Update and Add Options in Bulk

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Learn how to use AI to add options in bulk or make bulk updates to existing form options using AI Form Adjustments.

Question 24

Group Options Visually

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Learn how to group options visually using a specific structure on option labels to organize large forms for better respondent navigation.

Question 25

Setup Automatic Reminders

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Learn how to enable automatic email and SMS reminders for your form. Configure reminder settings, set event times, and customize reminder messages.

Question 26

Customize Confirmation and Reminder Email Messages

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Add a personal note to the response confirmation emails and reminder emails your respondents receive. Includes how to add a separate, reminder-only message.

Question 27

Setup SMS Reminders

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Learn how to set up SMS text message reminders for your forms. SMS reminders are only available for US phone numbers and require a Premium + Boost plan.

Question 28

Automatic Waitlists - How they work

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Learn how to enable automatic waitlists and automatically notify people when spots become available on your signup form.

Question 29

Using Date & Time Settings

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Learn how to add specific dates and times as option attributes to enable advanced show/hide features, automatic reminders, calendar invites, and Google Calendar sync.

Question 30

Displaying Forms in Calendar View

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Learn how to enable Calendar View on your form to allow respondents to view available options in a helpful calendar format.

Question 31

Hide past/previous dates

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You can use date/times settings to hide past dates so that respondents only see available options with dates/times in the future.

Question 32

How to Enable Payment Methods

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Learn how to add payment collection options (Venmo, PayPal, CashApp, Zeffy, Zelle, and custom payment methods) to your signup forms.

Question 33

Hide future dates beyond a date range

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Limit how far in advance respondents can see and sign up for options. Show only the next N days, weeks, or months of dates instead of every future option at once.

Question 34

Collecting Form Payments with Stripe

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Learn how to use Stripe to collect payments on your form. Configure flat fees or per-option pricing for your signup forms.

Question 35

Allow respondents to upload a file (image, video, document, etc.)

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Learn how to add a File Upload question to your form as an Additional Question, allowing respondents to upload files with their response.

Question 36

How to Share a Form

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Learn how to share your signup form with another user or team member, giving them form access in their dashboard.

Question 37

How to Add Manual Responses

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Learn how to manually add responses to your form with the option to notify or skip notifications for the respondent.

Question 38

Print Form or Generate QR Code

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Learn how to generate a printable version of your form or download a QR code for offline sharing.

Question 39

How to Invite Team Members to Access Your Forms

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Learn how to share forms with team members and invite users to access your forms through the dashboard.

Question 40

How to Print or Download Responses

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Learn how to print a printer-friendly summary of responses or download responses to an Excel/CSV file.

Question 41

Send a Message to Respondents

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Learn how to send messages to all respondents from the Responses page for follow-ups, thank you notes, or important updates.

Question 42

How to Enable Quantity Selection

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Learn how to enable quantity selection on your form to allow respondents to input the quantity of an item they have selected.

Question 43

How to Enforce a Maximum on Quantity Selection

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Learn how to set a maximum limit when allowing respondents to select quantities to control participation limits for events or contributions.

Question 44

How to Disable Email Collection

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Learn how to disable email collection on your form for situations where emails are not needed or available.

Question 45

Prevent Multiple Selections with Time Conflicts

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Learn how to prevent respondents from selecting options that have overlapping times or begin at the same time.

Question 46

Using Kiosk Mode

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Learn how to enable Kiosk Mode for walk-up tablet or public display formats where the form loops back after each submission.

Question 47

How to Prepopulate Forms with URL Parameters

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Learn how to add name and email parameters to form links for mass emails and personalized invitations.

Question 48

How to Embed a Form on a Wix Website

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Learn how to embed a Grasshopper form into your Wix website by adding an embed widget, pasting the embed link, and publishing your site.

Question 49

Embed a Form on a Website

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Learn how to embed your Grasshopper Signup form on any website that supports iframes or embed links.

Question 50

Disable "Pick an option for me" Button

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Learn how to disable the "Pick an option for me" button that allows respondents to randomly select from available options.

Question 51

Add a Form Image or Icon

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Learn how to add or upload an image, generate an AI image, use a preset icon, or adjust image settings for your form.

Question 52

How to Duplicate an Option (Cmd+D Shortcut)

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Learn how to quickly duplicate and copy form options using the Cmd+D (or Ctrl+D) keyboard shortcut when editing your form.

Question 53

How to Hide an Option (Cmd+H Shortcut)

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Learn how to hide form options from your respond page using the Cmd+H (or Ctrl+H) keyboard shortcut while still tracking responses.

Question 54

Basic Waitlists - How they work

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Learn how the default basic waitlist works when your form fills up, how to manage waitlist notifications, and how to disable the waitlist feature if needed.

Question 55

Option Descriptions

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Learn how to add text descriptions to options to provide additional detail for respondents when they select an option.

Question 56

Create Pages for Multiple Forms

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Learn how to create Pages that host multiple forms. Pages can be shared as a link or embedded on a website.

Question 57

Add a Consent/Checkbox Statement

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Learn how to add a consent checkbox question for disclaimers, waivers, terms of use, or other consent statements using the Consent Checkbox question type.

Question 58

Submission Deadline & Auto-Close Form

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Learn how to set a submission deadline for your form and configure it to auto-close after the deadline passes.

Question 59

What size should my uploaded images be?

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Learn about image upload sizes and why you don't need to worry about exact dimensions when uploading form images.

Question 60

Add clickable links in your form description

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Learn how to add clickable links in your form description using the text editor link function, including links to email addresses.

Question 61

How to Delete a Form

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Complete step-by-step guide to logging into Grasshopper and permanently deleting a signup form.

Question 62

Delete your account

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How to permanently delete your Grasshopper account and all associated data.

Question 63

Cancel Premium Subscription

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Learn how to access, manage, and cancel/downgrade your premium plan.

When you cancel a Premium subscription, it will remain active until the end of your prepaid term. After that, it will not renew or charge your card.

Question 64

Require Unique Emails

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Learn how to prevent users from submitting multiple responses using the same email address.

Frequently Asked Questions