Question 1

How it Works

Grasshopper Signup · Accepted Answer

Learn how Grasshopper Signup works and how to create and manage your signup forms.

Question 2

Is This Really Free?

Grasshopper Signup · Accepted Answer

Learn about our commitment to providing a free, ad-free signup experience.

Question 3

How to View Your Responses

Grasshopper Signup · Accepted Answer

How to log in and find your form responses from the Dashboard.

Question 4

Allow Multiple Selections

Grasshopper Signup · Accepted Answer

Learn how to enable multiple selections so respondents can choose more than one option on your form.

Question 5

How to Share Public Results

Grasshopper Signup · Accepted Answer

Learn how to enable public results and share them with respondents before they sign up.

Question 6

Using Max Responses and Quantity Selection

Grasshopper Signup · Accepted Answer

Learn how to set maximum responses per option and enable quantity selection to control signup limits and allow respondents to specify amounts.

Question 7

What happens when my form reaches 30 responses?

Grasshopper Signup · Accepted Answer

Learn what happens to your form and responses when it exceeds 30 responses for free accounts.

Question 8

Hide Available Response Counts

Grasshopper Signup · Accepted Answer

Learn how to hide the number of available slots while still enforcing max response limits for each option.

Question 9

How Do Accounts and Sharing Work?

Grasshopper Signup · Accepted Answer

Understand how form ownership works with creator email addresses and the different ways to share forms for collaboration.

Question 10

Enable Unlimited Responses

Grasshopper Signup · Accepted Answer

Learn how to enable unlimited responses for your signup options so multiple people can select the same option without limits.

Question 11

How to Close a Form

Grasshopper Signup · Accepted Answer

Learn how to close a form so it no longer accepts responses, and how to reopen it later if needed.

Question 12

Delete or Edit/Update Responses and Signups

Grasshopper Signup · Accepted Answer

Learn how form creators and respondents can delete or edit/update responses and signups. Edit someone's signup, change or remove individual selections, or delete an entire submission.

Question 13

Duplicate/Copy a Form

Grasshopper Signup · Accepted Answer

Learn how to duplicate any form from your dashboard, including templates and shared forms.

Question 14

Manage or Remove a Sign Up (for Respondents)

Grasshopper Signup · Accepted Answer

Learn how form respondents can manage their submitted responses from the Thank You page.

Question 15

How to Customize Branding and Themes

Grasshopper Signup · Accepted Answer

Learn how to manage your brand colors, logos, and create custom themes that can be applied to your forms.

Question 16

How to Use Form Themes

Grasshopper Signup · Accepted Answer

Learn how to customize your form's appearance by selecting from available themes for a personalized or seasonal look.

Question 17

How to Manage Form Notification Settings

Grasshopper Signup · Accepted Answer

Learn how to disable form creator email notifications or enable notifications for form collaborators when responses are submitted.

Question 18

Add CC Notifications for Response Confirmations

Grasshopper Signup · Accepted Answer

Learn how to add email addresses to receive CC notifications for form response confirmations without giving them collaborator access.

Question 19

Creating Forms in Non-English Languages

Grasshopper Signup · Accepted Answer

Learn how to customize labels and create forms in languages other than English using our flexible customization options.

Question 20

How to Search Responses

Grasshopper Signup · Accepted Answer

Learn how to search for responses by email across all your forms using the Search Responses function in your Dashboard.

Question 21

How to Use Incognito and Strict Privacy Modes

Grasshopper Signup · Accepted Answer

Learn how to protect respondent privacy using Incognito Mode (hides names/emails from creator) or Strict Privacy Mode (disables collection entirely).

Question 22

Add Options with AI

Grasshopper Signup · Accepted Answer

Learn how to use AI to add additional options to your existing forms by describing what you want to add.

Question 23

Update and Add Options in Bulk

Grasshopper Signup · Accepted Answer

Learn how to use AI to add options in bulk or make bulk updates to existing form options using AI Form Adjustments.

Question 24

Group Options Visually

Grasshopper Signup · Accepted Answer

Learn how to group options visually using a specific structure on option labels to organize large forms for better respondent navigation.

Question 25

Setup Automatic Reminders

Grasshopper Signup · Accepted Answer

Learn how to enable automatic email and SMS reminders for your form. Configure reminder settings, set event times, and customize reminder messages.

Question 26

Setup SMS Reminders

Grasshopper Signup · Accepted Answer

Learn how to set up SMS text message reminders for your forms. SMS reminders are only available for US phone numbers and require a Premium + Boost plan.

Question 27

Automatic Waitlists - How they work

Grasshopper Signup · Accepted Answer

Learn how to enable automatic waitlists and automatically notify people when spots become available on your signup form.

Question 28

Using Date & Time Settings

Grasshopper Signup · Accepted Answer

Learn how to add specific dates and times as option attributes to enable advanced show/hide features, automatic reminders, calendar invites, and Google Calendar sync.

Question 29

Displaying Forms in Calendar View

Grasshopper Signup · Accepted Answer

Learn how to enable Calendar View on your form to allow respondents to view available options in a helpful calendar format.

Question 30

Hide past/previous dates

Grasshopper Signup · Accepted Answer

You can use date/times settings to hide past dates so that respondents only see available options with dates/times in the future.

Question 31

How to Enable Payment Methods

Grasshopper Signup · Accepted Answer

Learn how to add payment collection options (Venmo, PayPal, CashApp) to your signup forms.

Question 32

Collecting Form Payments with Stripe

Grasshopper Signup · Accepted Answer

Learn how to use Stripe to collect payments on your form. Configure flat fees or per-option pricing for your signup forms.

Question 33

Allow respondents to upload a file (image, video, document, etc.)

Grasshopper Signup · Accepted Answer

Learn how to add a File Upload question to your form as an Additional Question, allowing respondents to upload files with their response.

Question 34

How to Share a Form

Grasshopper Signup · Accepted Answer

Learn how to share your signup form with another user or team member, giving them form access in their dashboard.

Question 35

How to Add Manual Responses

Grasshopper Signup · Accepted Answer

Learn how to manually add responses to your form with the option to notify or skip notifications for the respondent.

Question 36

Print Form or Generate QR Code

Grasshopper Signup · Accepted Answer

Learn how to generate a printable version of your form or download a QR code for offline sharing.

Question 37

How to Invite Team Members to Access Your Forms

Grasshopper Signup · Accepted Answer

Learn how to share forms with team members and invite users to access your forms through the dashboard.

Question 38

How to Print or Download Responses

Grasshopper Signup · Accepted Answer

Learn how to print a printer-friendly summary of responses or download responses to an Excel/CSV file.

Question 39

Send a Message to Respondents

Grasshopper Signup · Accepted Answer

Learn how to send messages to all respondents from the Responses page for follow-ups, thank you notes, or important updates.

Question 40

How to Enable Quantity Selection

Grasshopper Signup · Accepted Answer

Learn how to enable quantity selection on your form to allow respondents to input the quantity of an item they have selected.

Question 41

How to Enforce a Maximum on Quantity Selection

Grasshopper Signup · Accepted Answer

Learn how to set a maximum limit when allowing respondents to select quantities to control participation limits for events or contributions.

Question 42

How to Disable Email Collection

Grasshopper Signup · Accepted Answer

Learn how to disable email collection on your form for situations where emails are not needed or available.

Question 43

Prevent Multiple Selections with Time Conflicts

Grasshopper Signup · Accepted Answer

Learn how to prevent respondents from selecting options that have overlapping times or begin at the same time.

Question 44

Using Kiosk Mode

Grasshopper Signup · Accepted Answer

Learn how to enable Kiosk Mode for walk-up tablet or public display formats where the form loops back after each submission.

Question 45

How to Prepopulate Forms with URL Parameters

Grasshopper Signup · Accepted Answer

Learn how to add name and email parameters to form links for mass emails and personalized invitations.

Question 46

How to Embed a Form on a Wix Website

Grasshopper Signup · Accepted Answer

Learn how to embed a Grasshopper form into your Wix website by adding an embed widget, pasting the embed link, and publishing your site.

Question 47

Embed a Form on a Website

Grasshopper Signup · Accepted Answer

Learn how to embed your Grasshopper Signup form on any website that supports iframes or embed links.

Question 48

Disable "Pick an option for me" Button

Grasshopper Signup · Accepted Answer

Learn how to disable the "Pick an option for me" button that allows respondents to randomly select from available options.

Question 49

Add a Form Image or Icon

Grasshopper Signup · Accepted Answer

Learn how to add or upload an image, generate an AI image, use a preset icon, or adjust image settings for your form.

Question 50

How to Duplicate an Option (Cmd+D Shortcut)

Grasshopper Signup · Accepted Answer

Learn how to quickly duplicate and copy form options using the Cmd+D (or Ctrl+D) keyboard shortcut when editing your form.

Question 51

How to Hide an Option (Cmd+H Shortcut)

Grasshopper Signup · Accepted Answer

Learn how to hide form options from your respond page using the Cmd+H (or Ctrl+H) keyboard shortcut while still tracking responses.

Question 52

Basic Waitlists - How they work

Grasshopper Signup · Accepted Answer

Learn how the default basic waitlist works when your form fills up, how to manage waitlist notifications, and how to disable the waitlist feature if needed.

Question 53

Option Descriptions

Grasshopper Signup · Accepted Answer

Learn how to add text descriptions to options to provide additional detail for respondents when they select an option.

Question 54

Create Pages for Multiple Forms

Grasshopper Signup · Accepted Answer

Learn how to create Pages that host multiple forms. Pages can be shared as a link or embedded on a website.

Question 55

Add a Consent/Checkbox Statement

Grasshopper Signup · Accepted Answer

Learn how to add a consent checkbox question for disclaimers, waivers, terms of use, or other consent statements using the Consent Checkbox question type.

Question 56

Submission Deadline & Auto-Close Form

Grasshopper Signup · Accepted Answer

Learn how to set a submission deadline for your form and configure it to auto-close after the deadline passes.

Question 57

What size should my uploaded images be?

Grasshopper Signup · Accepted Answer

Learn about image upload sizes and why you don't need to worry about exact dimensions when uploading form images.

Question 58

Add clickable links in your form description

Grasshopper Signup · Accepted Answer

Learn how to add clickable links in your form description using the text editor link function, including links to email addresses.

Question 59

How to Delete a Form

Grasshopper Signup · Accepted Answer

Complete step-by-step guide to logging into Grasshopper and permanently deleting a signup form.

Question 60

Delete your account

Grasshopper Signup · Accepted Answer

How to permanently delete your Grasshopper account and all associated data.

Question 61

Cancel Premium Subscription

Grasshopper Signup · Accepted Answer

Learn how to access, manage, and cancel/downgrade your premium plan.

When you cancel a Premium subscription, it will remain active until the end of your prepaid term. After that, it will not renew or charge your card.

Question 62

Require Unique Emails

Grasshopper Signup · Accepted Answer

Learn how to prevent users from submitting multiple responses using the same email address.

Question 63

Create & Use Templates

Grasshopper Signup · Accepted Answer

Learn how to create templates from existing forms, manage template settings, and share templates with collaborators.

Question 64

Using Conditional Logic

Grasshopper Signup · Accepted Answer

Learn how to show or hide questions conditionally based on responses to other questions in your form.

Frequently Asked Questions