What an Organization Plan Includes (and What It Does Not)

What an Organization Plan Includes

An organization plan licenses your whole email domain instead of one account. Once your domain is enabled, every person who signs in with an email at that domain (for example, anyone with an @yourschool.org address) automatically gets full Boost access, our highest tier of features and functionality. There is no per-seat setup and no limit on how many people at your domain are covered. See the Organization Pricing page for tiers.

What every covered account gets

Boost is the top of our plan lineup, so every account at your domain gets everything we offer, including:

• Unlimited response viewing and exports on all their forms (the free plan stops at the first 30 responses per form).
• SMS reminders (US only) and multiple reminder schedules.
• Custom branding on their forms, plus payment collection, contact management, and waitlist automation.
• Collaboration: any user can share an individual form with other staff or members so they can co-manage responses together. A shared form keeps its custom styling, so colleagues can use that design (or copy it for their own forms).

How staff sign in

Staff sign in with their work email through email-verified login, or with Google or Microsoft sign-in. There are no separate passwords or per-person licenses to hand out: access is granted automatically from your verified domain. If you'd prefer, we can also require everyone at your domain to sign in with Google or Microsoft, so access is tied to your existing Google or Microsoft accounts.

Organization reporting

Want a view across your whole organization? On request, we'll put together a usage report for your domain that summarizes how many people are active, how many forms they've created, and how many responses they've collected, along with a per-person breakdown. Just contact us and we'll prepare one, and we can refresh it periodically (for example, each semester or quarter).

Support and getting started

Grasshopper is built for self-service and ease of use, with a help center integrated right into the product. Organization accounts also get priority support on product questions, and we're happy to set up video or screen-share sessions to help individual users or groups get going.

What an organization plan is not

An organization plan is domain-wide Boost access, not a centrally-managed team workspace:

• It is not a shared library. Unlike our Team plans, which give a small group a centralized, auto-syncing form library, an organization plan has no central workspace that pushes forms, templates, or branding to everyone. Each person manages their own forms and shares individual ones as needed. The organization focus is enabling Boost for everyone at your domain, not library management.
• It is not full enterprise SSO. We don't offer SAML or SCIM provisioning. Sign-in is email-verified (optionally enforced through Google or Microsoft), which keeps access tied to your domain without the overhead of an identity-provider integration.

Adding your domain

After payment, we enable your domain (or multiple domains, at no extra cost) on our side. Coverage activates immediately, including for staff who already have accounts. Note that public webmail domains (gmail.com, yahoo.com, outlook.com, and similar) can't be licensed, since access is tied to an organization-owned domain.