Form Saved With a Different Email Than My Account? How to Change the Form Owner

Why a Form Might Not Show in Your Dashboard

Every form is tied to a single owner email address: the email entered when the form was saved. When you log in, your Dashboard only shows forms saved with that same email. If you originally saved a form with one email (for example, a personal address) but later log in with another (for example, a work address), the form won't appear in your list.

There are two ways to fix this: change the form owner so it moves to the right account, or add your other email as a collaborator so both accounts can access it.

Sections in This Guide

• OPTION 1: CHANGE THE FORM OWNER
• OPTION 2: ADD YOUR OTHER EMAIL AS A COLLABORATOR
• WHICH OPTION SHOULD I USE?

OPTION 1: CHANGE THE FORM OWNER

Changing the form owner transfers the form to a different account. The form appears in the new owner's Dashboard, and by default the old owner stays on the form as a collaborator so it doesn't disappear from their Dashboard.

Step 1: Open the form's edit page

You can get to the edit page either way:

• Using the private edit link (no login required): When the form was first saved, a confirmation email was sent to the original creator email address with a private edit link. Search that inbox for the form confirmation email from Grasshopper Signup and click the edit link. The private link works without logging in.
• Logged in as the original owner: Log in with the email the form was saved with, go to the Dashboard, find the form's card, and click Edit.

You can also change the owner from the form settings page: in the Form Settings card, look for the Form Owner row in the Creator Notifications section and click Change, then skip to Step 3.

Step 2: Scroll to the Form Owner section

Near the bottom of the edit page, look for the highlighted yellow-bordered card labeled Form Owner. It shows the form's current owner email. Click Change Owner.

Step 3: Enter the new owner and confirm

In the Change Form Owner window, type the new owner's email in the New owner's email field (if you're on a Team plan, your team members appear as suggestions). Then review the two checkboxes:

• Keep [current owner] as a collaborator (checked by default): the current owner keeps access and the form stays visible on their Dashboard. Uncheck for a full hand-off, or if the current email was entered by mistake.
• Email the new owner their form links (checked by default): sends the new owner an email with the signup, edit, responses, and settings links.

Click Change Owner. The transfer happens immediately: you do not need to save the form.

Step 4: Log in with the new email

Log in with the new owner's email (or log out and back in if you were already signed in as the old owner). The form will now appear in that account's Dashboard.

What changes when you change the form owner

• Dashboard: The form moves to the new owner's account. If you kept the old owner as a collaborator, it also still appears on the old owner's Dashboard as a shared form.
• Response notifications: New response alert emails go to the new owner.
• Form management emails: Reminders to the creator, activation nudges, and other admin emails go to the new address.
• Sharing controls: Only the owner can manage collaborators, so those controls move to the new owner too.
• Existing responses and settings: Unchanged. Respondents are not notified.

OPTION 2: ADD YOUR OTHER EMAIL AS A COLLABORATOR

If you want both accounts to be able to see and manage the form, share it as a collaborator instead of transferring ownership. The form stays owned by the original email and also appears in the collaborator's Dashboard.

For full step-by-step instructions, see the How to Invite Team Members to Access Your Forms guide. The short version:

1. Log in with the email that currently owns the form.
2. From your Dashboard, click the Collaborate button on the form's card (or the Invite User to Collaborate icon at the top of the Dashboard to share multiple forms at once).
3. Enter your other email address and send the invitation.
4. Log in with that other email. The shared form will appear in its Dashboard.

Collaborators can View Form, View Responses, Edit Form, access Form Options, and Duplicate Form. Only the original owner can delete the form or share it with additional users. By default, collaborators do not get response email notifications: see Manage Notification Settings to turn those on.

WHICH OPTION SHOULD I USE?

• Change the form owner when the form should belong to a different account going forward, for example, you no longer want to use the original email, or you're handing the form off to a teammate. With Keep as a collaborator checked, the previous owner still keeps access, so this is also the best choice when a teammate should take over notifications and ownership but you want to stay involved.
• Add a collaborator when the owner shouldn't change but more accounts should have access, for example, you want to manage the form from both your personal and work logins, or you want a coworker to help.