Warn About Repeat Signups

Warn About Repeat Signups

When this setting is on and someone enters an email that already has a response to your form, they see a friendly note letting them know they have already signed up, plus a button to email themselves a link to their existing response. Unlike Require Unique Email Addresses, this does not block them from submitting again, so it is a good fit for ongoing forms where people sign up repeatedly over time as you add new dates or options. The notice only tells the person whether that email has signed up before. It never reveals any response details on the page.

Step 1: Open the form's options

Go to your Dashboard and, on the card for the form you want, click Options.

Step 2: Turn on the toggle

In the Form Settings card, scroll to the Creator Preferences subsection. Enable the Warn About Repeat Signups toggle. It is right below Require Unique Email Addresses. The setting saves automatically.

What respondents see

On your form's response page, after a returning respondent types their email and moves to the next field, a note appears under the email box. They can click Email me my link to receive a link to the response they already submitted. From that page they can review their selections, and (unless you have locked responses) scroll to the bottom to edit or cancel.

What changes

This setting only adds a warning and a self-service link. It does not stop anyone from submitting again, change who is notified, or alter how editing and deleting already work. The link is emailed only to the address that already owns the response, so people can only recover their own signup.