People keep signing up for slots that are already full. How do I stop it?
Set a capacity on each option so it closes automatically once it's full, and turn on a waitlist so latecomers queue instead of overfilling it.
Likely causes and how to fix them
Your options have no capacity limit
Set a max number of spots per option. Once it's reached, the option shows as full and stops accepting signups, with no manual counting.
You're manually tracking counts
Let the form track availability in real time so two people can't grab the last spot at once.
You still want to capture interest after a slot fills
Enable a waitlist. If someone cancels, the next person can be offered the spot automatically.
Per-option limits, real-time availability, and automatic waitlists. Set capacity limits and waitlists
Frequently asked
What happens when a full slot opens back up?
With a waitlist enabled, the next person in line can be offered the open spot automatically and confirmed once they accept.